How Your Identities Can Help Others
Posted by Eliot on 03/20/2016
RAD Remedy challenges the notion of a universally-affirming or knowledgeable provider. While we hope this happens for everybody, we also want to be realistic. Instead of asserting that a provider is all good/bad/neutral to all people, we've seen lots of instances where a provider is great for one group of people but the worst for another. A doctor/therapist/chiropractor might be great with trans folks with disabilities, but really struggle when it comes to folks who are polyamorous or non-binary or sex workers. We think you should know that kind of information ahead of time.
At the heart of this is the principle that each person has different needs at different points in their life, and that RAD is not trying to tell you where to go, but just give you enough information to help you decide what works best for you at the moment. In rural communities in particular, that can be crucial.
When setting up your user profile, you can self-identify as a broad variety of gender identities/expressions, racial identities, levels of ability, and lots of other experiences. You can choose as many or as few as you're comfortable with. Since this is a pre-determined list, we know this is an oversimiplification of our communities' beautifully complex and diverse identities. However, this is the best way we know (right now) to help each other find good care, though RAD's totally unique review system (see below). If there is an important identity you hold that isn't yet an option, please email us (firstname.lastname@example.org) and let us know. RAD is an ever-evolving project, and it strives to grow and change as each of us does.
On the flipside of identities are populations. Since some providers cater to specific groups of people, we want to track that as best we can. Population tags are how we're tracking the different groups served by providers. These are listed out on the provider's individual page, and you can also search directly for providers that cater primarily to a specific population. The list of populations come from the same list as identities.
RAD believes in giving you the tools you need to make your own informed decisions. With that in mind, we want to let you know when other individuals who share your identities have reviewed a provider you're looking at. When you've reviewed a provider, you contribute not only to the overall ratings for that provider, but also for the ratings specific to each of the identities you've claimed.
So when you're looking at a provider's reviews, you'll also see averages broken out by each identity you have in common with the people reviewing the provider. Note that you will only see the identities you have in common. That's us trying to both protect your privacy and also give you only the most pertinent information.
In the interests of privacy, we don't directly associate your reviews with your identities. People who aren't logged in will only see the overall average across all reviews. Others will only see the averages and only if they claim the same identity.
RAD Remedy hopes this unique tool and perspective is helpful to all our users. This is a new frontier and we're really excited about it, but it's most helpful when lots of folks leave reviews! Right now (March 2016), only about 6% of providers have a review. Remember, these reviews help others in your area learn from your experience and make better informed decisions about their health.
See how our identities system works with this video tutorial!